Last time we delved into the concept of business impact and defined it using the context of a journey from the "current state" to the "desired future state." In this blog entry, we will gain a better understanding of why business impact is so important by looking at basic Organizational Chage Management (OCM) principles. As a caveat, this will not be a comprehensive treatment of OCM by any means and will deviate from what the current methodologies prescribe. Crawling to flying OCM comes in two flavors, for the most part: Kotter. Developed by John Kotter, this is the direct result of his seminal book (published in 1996) entitled Leading Change: Why Transformation Efforts Fail . Prosci. Developed by Jeff Hiatt, this methodology is utilized by the company that he founded of the same name. You can find a nice high-level comparison between Kotter and Prosci here . There are others, of course, including an honorable mention of one of my favorite business-related
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