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Showing posts from September, 2016

Agility Has Its Limits

Automation and orchestration have given us free two-day shipping via Amazon Prime; next day shipping via the major postal companies; delivery via Uber or drone; and so on. These are all concepts that we are either intimately familiar with as consumers of these services or at least are cognizant of them because of news reports, TV commercials or YouTube videos. Convenience and Digital Transformation The value of convenience cannot be overstated.  However, there will always be times when these methods of delivery will not be enough.  For example, a freak snow blizzard in my area wasn't a big deal for me since I have snow removal equipment.  But as I drove past kids sledding in the field at the end of the street I wanted to buy a sled for my children also.  Next day shipping wouldn't have satisfied my need to have this now . Of course, Uber or drones could have delivered such an item theoretically.  But unless you live in NYC or a similarly sized metropolitan area and the goo